At Appadd India Pvt Ltd, we are committed to delivering high-quality digital solutions and marketing services with transparency and professionalism. This Refund Policy explains the terms under which refunds may or may not be issued for services purchased from us.
By engaging our services, you agree to the terms outlined below.
All projects and digital services offered by Appadd India Pvt Ltd involve planning, consultation, resource allocation, execution time, technical setup, and in many cases, third-party tools or subscriptions.
Because of the nature of these services, refunds are only considered under specific conditions as outlined in this policy.
The project start date will be considered as the official date of project initiation, which may include but is not limited to:
If the client requests cancellation or refund within 30 days from the date of project initiation, the refund will be processed under the following terms:
This deduction covers:
If the refund request is made after 30 days from the project initiation date, the refund amount will be calculated on a pro-rata basis.
This means the refund will be determined based on:
In such cases, Appadd India Pvt Ltd reserves the right to assess the project status and determine the eligible refund amount fairly.
If, as part of the service, any SEO plugin has been:
then an amount of ₹18,500 + GST will be deducted from the total refund amount.
This deduction is applicable because software licenses and activation costs are non-recoverable once issued or used.
Please note that any charges paid towards domains, hosting, plugins, tools, APIs, themes, software subscriptions, ad spend, or any other third-party services are not fully refundable and may be deducted from the total refund amount, wherever applicable.
If a domain has been purchased or registered as part of the project, the domain will be transferred to the client, wherever applicable.
Please note:
This is because domain registration and ownership are handled through external providers, and such charges cannot be reversed once processed.
The following costs, if already incurred, will also be deducted from the refund amount:
Since these services are purchased through third-party providers, Appadd India cannot guarantee reversal or refund of such charges once activated, purchased, or used.
Refunds will generally not be applicable for the following once the work has started:
Any work already completed, submitted, approved, or partially executed will be considered billable and non-refundable.
Refunds may also be restricted or reduced if delays occur due to the client, including but not limited to:
In such situations, project resources may still remain allocated, and refund requests will be evaluated accordingly.
To initiate a refund request, the client must officially notify Appadd India Pvt Ltd through either of the following methods:
A refund request will be considered valid only when a formal communication is made through the official channel.
Refund Request Must Include:
Verbal requests or informal discussions will not be treated as official refund requests.
Once a refund request is reviewed and approved, the eligible refund amount will be processed within 30 to 45 business days.
Refund timelines may vary depending on:
Appadd India Pvt Ltd reserves the right to review each refund request on a case-by-case basis.
The final refund amount, if any, will depend on:
The company's decision regarding refund calculations and eligibility shall be considered final and binding.
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:
Appadd India Pvt Ltd
📧 Email: info@appaddindia.com
